our sustainability performance  at a glance Principal achievements • New group-wide reduction targets for greenhouse gas (GHG) emissions, volatile organic compound (VOC) emissions and transport incidents. • Commencement of a comprehensive safety improvement plan. • Signing of a safety charter with South African trade unions. • Significant investments made as part of our clean-fuels programme. • Successful rollout in South Africa of the Sasol HIV/Aids Response Programme (SHARP). • Continuing reductions in reported emissions of atmospheric pollutants. • Strong social investment programme maintained. • Significant progress in the rehabilitation of contaminated sites. • Various external awards and recognition for our internal performance and reporting practices. Principal disappointments • Seventeen work-related fatalities. • Unacceptable number of safety incidents in South Africa, resulting in an increase in our recordable case rate (RCR). • Slow progress in meeting employment equity goals in our South African operations. • Reputational concerns among certain government departments, NGOs and community groups in South Africa about specific aspects of Sasol’s performance. Principal challenges • Embedding an effective safety culture throughout our company, including contractors. • Meeting our goals and objectives relating to employment equity and black economic empowerment in our South African operations. • Rebuilding trust with some of our stakeholders following the recent high profile coverage that we have received in the media. • Effectively integrating sustainability considerations in all relevant business decisions, including new projects and operations. • Achieving our targets relating to reducing transport incidents, particularly in light of the increase of road-based transport of our products. • Ensuring compliance with the revised air pollution legislation in South Africa. • Meeting changing legislative and policy requirements relating to products and product safety. • Developing and maintaining robust internal measurement and reporting systems throughout the group. • Continuing to meet demands for appropriately skilled artisans throughout the company. • Qualifying among the top 10% on the Dow-Jones Sustainability Index (DJSI).